LovelyCompanies.com

A blog about sustainability, customer service, corporate social responsibility, venture philanthropy and more…

Entries Tagged as 'Lovely People'

Testing Zappos’ Customer Service Reputation

January 30th, 2009 · 4 Comments · Big Companies, Lovely People, Lovely to Staff

Zappos – the online shoe retailer – is famous for their customer service. When Andrew Warner interviewed Zappos’ CEO Tony Hsieh last year, he put the company’s reputation to the test live on air! Andrew had heard that if a product listed on the Zappos website is out of stock then the customer service team [...]

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Interview with Etsy CEO Robert Kalin

January 29th, 2009 · No Comments · Lovely People, Small Companies, Sustainability

Etsy is an online marketplace for handmade goods. It’s a fine example of a thriving community website and it’s also a very successful business: in 2008, transactions on the site totalled $100m! Check out Loic Le Meur‘s interview with Etsy CEO Robert Kalin below. Robert talks about the origins of the site, how many the [...]

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Gary Vaynerchuk: The Future of Communities

January 27th, 2009 · No Comments · Affiliates, Big Companies, Lovely People, Small Companies

Gary Vaynerchuk spoke at FOWA Miami 2008 about the importance of the community in building a business. Check out his talk here: I just searched for previous articles about Gary on LovelyCompanies.com to link to and, to my horror, I couldn’t find any! I will definitely tell you more about this wonderful guy soon. In [...]

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Credit Crunch? We Need Natalie Portman

December 15th, 2008 · No Comments · GSOH, Lovely People

The global economy is in tatters. Companies – including those once considered ‘too big to fail’ – are going bust left, right and centre. Personal insolvencies have skyrocketed. The credit crunch is affecting everybody. But panic not dear reader! Natalie Portman and Rashida Jones have the solution to the world’s problems. No small claim, you [...]

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Lovely Person: Guy Kawasaki

December 14th, 2008 · No Comments · Lovely People

The legendary Guy Kawasaki has been around in Silicon Valley for many years now. In that time he has been a marketer, an author, an entrepreneur and an investor. He keeps a brilliant and often controversial blog called How to Change the World which is a must read. His latest book – Reality Check – [...]

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Innocent Jess, or should that be Lovely Jess?

December 8th, 2008 · No Comments · Ethics, Innocent, Lovely People, Sustainability

innocent’s sustainability manager, Jess Samson, has been chosen by Ethical Corporation as one of the “individuals who have done the most to advance the cause of responsible business over the year”. I’m sure you’ll agree that this is a huge achievement, especially as her fellow nominees include such characters as Bill Gates and Barack Obama! [...]

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Johnny The Bagger

December 7th, 2008 · No Comments · Lovely People, On Loveliness, Special Occasions

Here’s a heart-warming story about the value of great service. Great service comes from the heart…

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Are You Doing The Green Thing?

December 6th, 2008 · No Comments · GSOH, Lovely People, Sustainability

I first came across The Green Thing when I realised that one of the co-founders of Zopa – James Alexander – was involved. (James appeared on LovelyCompanies.com a while ago here.) Here’s a video explaining the project in a little more detail: Meet Green Thing from Green Thing on Vimeo. Bonus video Here is Andy [...]

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Innocent Founder Spotted On TV

October 22nd, 2008 · 1 Comment · Innocent, Lovely People

One of the founders of innocent drinks appeared on TV recently talking about good value, integrity, giving a percentage of profits to charity and the time he tried to steal a bra advert from his Dad’s favourite shop…

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Lovely Dave McClure

October 20th, 2008 · No Comments · GSOH, Lovely People, Non profit

Behind lovely companies there are lovely people… Dave McClure is a Silicon Valley veteran with a remarkable sense of humour. He’s been in the Valley for over 20 years, in which time he has started his own companies and worked for some big names including a pre-IPO Paypal. He’s now an advisor and angel investor [...]

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Seth on Intangibles

October 1st, 2008 · No Comments · Lovely People, On Loveliness, Special Occasions

Seth brainstorms a handful of intangible factors that could have a positive effect on the perception of your company and how you do business.  They include: participation, enthusiasm, hope and also generosity: Did you know that the movie studio bought Robert Downey Jr. a Bentley when Iron Man hit it big?

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Seth Godin: How much extra for nice?

September 24th, 2008 · No Comments · Lovely People, On Loveliness

Seth has a great post about the extra cost of being nice: check it out now!

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