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	<title>LovelyCompanies.com &#187; Lovely to Staff</title>
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	<link>http://LovelyCompanies.com</link>
	<description>A blog about sustainability, customer service, corporate social responsibility, venture philanthropy and more...</description>
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		<title>Employees Rewarded for Reducing Carbon Footprint</title>
		<link>http://LovelyCompanies.com/2009/09/24/wsp-carbon-footprint/</link>
		<comments>http://LovelyCompanies.com/2009/09/24/wsp-carbon-footprint/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 09:30:52 +0000</pubDate>
		<dc:creator>Rachel Pattisson</dc:creator>
				<category><![CDATA[Big Companies]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Lovely to Staff]]></category>
		<category><![CDATA[Sustainability]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=1189</guid>
		<description><![CDATA[
How would you like your employer to hold you accountable for your carbon footprint?
WSP Group is doing just that.  The global management and consultancy service is pioneering a novel way to reduce the carbon footprint of its employees.

The scheme is the first of its kind and has been running in the UK for two years.  [...]]]></description>
			<content:encoded><![CDATA[<p><img style="float: left; margin: 5px;" title="WSP" src="http://LovelyCompanies.com/wp-content/uploads/2009/09/wsp.jpg" alt="WSP" width="300" height="94" /></p>
<p>How would you like your employer to hold you accountable for your carbon footprint?</p>
<p><a href="http://www.wspgroup.com/en/WSP-Group/">WSP Group</a> is doing just that.  The global management and consultancy service is pioneering a novel way to reduce the carbon footprint of its employees.</p>
<p><span id="more-1189"></span></p>
<p>The scheme is the first of its kind and has been running in the UK for two years.  So far, 80 members of staff have volunteered to take part.</p>
<p>The Personal Carbon Tracking Scheme (PACT) helps to track the carbon footprint of employees who are each ‘allowed’ an annual carbon budget of 5.5 tonnes of emissions.</p>
<p>The company provides tools for employees to measure their carbon emissions every quarter.  Measures such as cycling to work, staying in the UK for holidays and using environmentally-friendly electricity providers all help employees to meet their targets.</p>
<p>There is a reward of £100 for staff whose carbon emissions are within their annual carbon budget and a £100 fine for staff whose carbon emissions are too high.  Most staff choose to donate their reward money (or pay their fine) to charity.  In 2008, the company was able to donate £1300 to the <a href="http://www.woodlandtrust.org.uk/en/Pages/default.aspx">Woodland Trust</a>.</p>
<p>WSP are now looking to expand the scheme worldwide.</p>
<p><a href="http://www.wspenvironmental.com/learnaboutus/pact">More information</a> on PACT can be found on the WSP site.</p>
<p><em>Rachel Pattisson is a freelance copy writer. She writes a blog called <a href="http://rachelpattisson.blogspot.com/">Really Rachel</a> and you can hire her here: <a href="http://thoughttrains.co.uk/">ThoughtTrains.co.uk</a>.</em></p>
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		<title>Happy Birthday Innocent Veg Pots!</title>
		<link>http://LovelyCompanies.com/2009/09/10/innocent-veg-pots/</link>
		<comments>http://LovelyCompanies.com/2009/09/10/innocent-veg-pots/#comments</comments>
		<pubDate>Thu, 10 Sep 2009 11:00:20 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Innocent]]></category>
		<category><![CDATA[Lovely to Staff]]></category>
		<category><![CDATA[Special Occasions]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=1110</guid>
		<description><![CDATA[Yesterday there was a little announcement on the innocent blog that their innocent veg pots product is now one year old. To celebrate, innocent staff were treated to a special birthday lunch with cake and a glass of fizz!

 In other veg pot news, innocent recently introduced a new &#8216;autumn special&#8217; veg pot called butternut [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-thumbnail wp-image-1111" style="float: left; padding: 5px;" title="cake" src="http://LovelyCompanies.com/wp-content/uploads/2009/09/cake-150x150.jpg" alt="cake" width="138" height="138" />Yesterday there was a little announcement on the <a href="http://innocentdrinks.typepad.com/innocent_drinks/">innocent blog</a> that their <a title="Innocent Veg Pots" href="http://www.innocentdrinks.co.uk/things_we_make/vegpots/">innocent veg pots</a> product is now one year old. To celebrate, innocent staff were treated to a special <a title="Innocent Veg Pots Birthday" href="http://innocentdrinks.typepad.com/innocent_drinks/2009/09/veg-pot-birthday.html">birthday lunch</a> with cake and a glass of fizz!</p>
<p><span id="more-1110"></span></p>
<p><img class="alignright size-thumbnail wp-image-1112" style="float: right; padding: 5px;" title="vegpot" src="http://LovelyCompanies.com/wp-content/uploads/2009/09/vegpot-150x150.jpg" alt="vegpot" width="121" height="121" /> In other veg pot news, innocent recently introduced a new &#8216;autumn special&#8217; veg pot called <a href="http://www.innocentdrinks.co.uk/things_we_make/vegpots/butternut_risotto/">butternut pearl barley risotto</a>. Look out for it in shops now!<br />
<br style="clear: both;" /></p>
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		<title>Zappos and Amazon Sitting In A Tree</title>
		<link>http://LovelyCompanies.com/2009/09/02/zappos-and-amazon/</link>
		<comments>http://LovelyCompanies.com/2009/09/02/zappos-and-amazon/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 15:04:26 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Big Companies]]></category>
		<category><![CDATA[Lovely People]]></category>
		<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=1041</guid>
		<description><![CDATA[At the end of July this year online book retailer Amazon acquired lovely company Zappos. We&#8217;ve written about Zappos a few times before and they have even helped to inspire other lovely companies. They are now to become a &#8220;wholly-owned subsidiary&#8221; of Amazon and will continue to be run as an independent entity with no [...]]]></description>
			<content:encoded><![CDATA[<p>At the end of July this year online book retailer <a href="http://amazon.com/">Amazon</a> acquired lovely company <a href="http://zappos.com/">Zappos</a>. We&#8217;ve written about Zappos <a href="http://lovelycompanies.com/?s=zappos">a few times before</a> and they have even helped to <a href="http://lovelycompanies.com/2009/08/24/ethicalsuperstore/">inspire other lovely companies</a>. <span id="more-1041"></span>They are now to become a &#8220;wholly-owned subsidiary&#8221; of Amazon and will continue to be run as an independent entity with no changes to management or to their remarkable company culture.</p>
<blockquote><p>&#8220;For Zappos, our vision remains the same: delivering happiness to customers, employees, and vendors. We just want to get there faster.&#8221;</p>
<p>- Zappos CEO Tony Hsieh in a letter sent round to Zappos employees and <a href="http://blogs.zappos.com/ceoletter">published on the company blog</a>.</p></blockquote>
<p>Below is a video from Amazon&#8217;s founder and CEO Jeff Bezos explaining what the deal means to him:</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="295" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/-hxX_Q5CnaA&amp;hl=en&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="295" src="http://www.youtube.com/v/-hxX_Q5CnaA&amp;hl=en&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>In theory this acquisition will give Zappos some great opportunities to learn from Amazon on the technology front and perhaps some of the Zappos company culture will rub off on Amazon in return&#8230; One thing is for sure, we&#8217;ll be watching with interest! Congratulations to all involved!</p>
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		<title>Testing Zappos&#8217; Customer Service Reputation</title>
		<link>http://LovelyCompanies.com/2009/01/30/testing-zappos-customer-service-reputation/</link>
		<comments>http://LovelyCompanies.com/2009/01/30/testing-zappos-customer-service-reputation/#comments</comments>
		<pubDate>Fri, 30 Jan 2009 13:03:51 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Big Companies]]></category>
		<category><![CDATA[Lovely People]]></category>
		<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=448</guid>
		<description><![CDATA[Zappos &#8211; the online shoe retailer &#8211; is famous for their customer service.  When Andrew Warner interviewed Zappos&#8217; CEO Tony Hsieh last year, he put the company&#8217;s reputation to the test live on air!
Andrew had heard that if a product listed on the Zappos website is out of stock then the customer service team [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://zappos.com">Zappos</a> &#8211; the online shoe retailer &#8211; is famous for their customer service.  When Andrew Warner <a href="http://blog.mixergy.com/customers-service-zappos/">interviewed</a> Zappos&#8217; CEO Tony Hsieh last year, he put the company&#8217;s reputation to the test live on air!</p>
<p>Andrew had heard that if a product listed on the Zappos website is out of stock then the customer service team will actually help you order the item from one of their competitors &#8211; they&#8217;d rather help you out in some way even if it means losing your business in the short term.  Luckily for Tony the experiment worked perfectly and the customer service rep was quite prepared to help out!</p>
<p>You can listen to the interview here:</p>
<p><object type="application/x-shockwave-flash" data="http://blog.mixergy.com/wp-content/plugins/audio-player/player.swf" width="290" height="24" id="audioplayer1"><param name="movie" value="http://blog.mixergy.com/wp-content/plugins/audio-player/player.swf" /><param name="FlashVars" value="playerID=1&amp;bg=0xf8f8f8&amp;leftbg=0xeeeeee&amp;lefticon=0x666666&amp;rightbg=0xcccccc&amp;rightbghover=0x999999&amp;righticon=0x666666&amp;righticonhover=0xffffff&amp;text=0x666666&amp;slider=0x666666&amp;track=0xFFFFFF&amp;border=0x666666&amp;loader=0x9FFFB8&amp;soundFile=http%3A%2F%2Fblog.mixergy.com%2Fwp-content%2Faudio%2FMixergy-Interview-Tony-Hsieh.mp3" /><param name="quality" value="high" /><param name="menu" value="false" /><param name="bgcolor" value="#FFFFFF" /></object></p>
<p>Previous coverage of Zappos <a href="http://lovelycompanies.com/2008/05/23/zappos/">here</a> and <a href="http://lovelycompanies.com/2008/11/13/the-paradox-of-choice/">here</a>.</p>
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		<title>Caught On Camera: The Innocent Circus Team</title>
		<link>http://LovelyCompanies.com/2009/01/30/caught-on-camera-the-innocent-circus-team/</link>
		<comments>http://LovelyCompanies.com/2009/01/30/caught-on-camera-the-innocent-circus-team/#comments</comments>
		<pubDate>Fri, 30 Jan 2009 07:48:41 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Innocent]]></category>
		<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=506</guid>
		<description><![CDATA[
Breakings news from Fruit Towers (HQ of innocent drinks):  an extraordinary photograph has surfaced on the innocent blog depicting scenes of human pyramid activity! Nothing like a spot of Monday morning team building fun, eh?
]]></description>
			<content:encoded><![CDATA[<p><a href="http://innocentdrinks.typepad.com/innocent_drinks/2009/01/pile-opeople.html"><img src="http://LovelyCompanies.com/wp-content/uploads/2009/01/pileon.jpg" alt="Innocent Human Pyramid" width="175" height="107" border="0" style="float: left; margin: 5px;" /></a></p>
<p>Breakings news from Fruit Towers (HQ of <a href="http://innocentdrinks.co.uk">innocent drinks</a>):  an extraordinary photograph has <a href="http://innocentdrinks.typepad.com/innocent_drinks/2009/01/pile-opeople.html">surfaced on the innocent blog</a> depicting scenes of human pyramid activity! Nothing like a spot of Monday morning team building fun, eh?</p>
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		<title>Discovering loveliness at McDonald&#8217;s</title>
		<link>http://LovelyCompanies.com/2008/10/06/discovering-loveliness-at-mcdonalds/</link>
		<comments>http://LovelyCompanies.com/2008/10/06/discovering-loveliness-at-mcdonalds/#comments</comments>
		<pubDate>Mon, 06 Oct 2008 08:49:09 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Big Companies]]></category>
		<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=28</guid>
		<description><![CDATA[There are few icons of global capitalism quite like McDonald&#8217;s .  Many people are quick to criticise the fast food chain including various high profile (moustachioed) campaigners such as José Bové, the Frenchman, and more recently the American Morgan Spurlock.
However, behind the scenes there are some suprises in store&#8230;  There was a fascinating article on [...]]]></description>
			<content:encoded><![CDATA[<p>There are few icons of global capitalism quite like <a title="McDonald's" href="http://www.mcdonalds.com/" title="McDonald's">McDonald&#8217;s</a> .  Many people are quick to criticise the fast food chain including various high profile (moustachioed) campaigners such as <a title="José Bové" href="http://en.wikipedia.org/wiki/Jos%C3%A9_Bov%C3%A9" title="José Bové">José Bové</a>, the Frenchman, and more recently the American <a title="Super Size Me" href="http://www.imdb.com/title/tt0390521/" title="Super Size Me">Morgan Spurlock</a>.</p>
<p>However, behind the scenes there are some suprises in store&#8230;  There was a fascinating article on the BBC News Magazine website earlier this year about how the lessons learned working for McDonald&#8217;s have gone on to serve one particular journalist very well throughout his life.</p>
<p>Read the full article here:<br />
<a title="Everything I needed to know i learned in McDonald's" href="http://news.bbc.co.uk/1/hi/magazine/7213118.stm" title="Everything I needed to know i learned in McDonald's">&#8216;Everything I needed to know I learned in McDonald&#8217;s&#8217;</a></p>
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		<title>Innovation Time Off at Google</title>
		<link>http://LovelyCompanies.com/2008/10/03/innovation-time-off-at-google/</link>
		<comments>http://LovelyCompanies.com/2008/10/03/innovation-time-off-at-google/#comments</comments>
		<pubDate>Fri, 03 Oct 2008 10:27:21 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Big Companies]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=29</guid>
		<description><![CDATA[It&#8217;s well known amongst web developers that one of the perks of working for Google is that you get to spend 20% of your time on whatever interests you (a concept called &#8216;Innovation Time Off&#8216;).  This freedom to experiment keeps developers happy and has yielded some innovative (not to mention profitable) new products for the [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s well known amongst web developers that one of the perks of <a href="http://www.google.com/support/jobs/bin/static.py?page=about.html&amp;about=eng">working for Google</a> is that you get to spend 20% of your time on whatever interests you (a concept called &#8216;<a href="http://en.wikipedia.org/wiki/Google#Innovation_time_off" title="Wikipedia - Google, Innovation Time Off">Innovation Time Off</a>&#8216;).  This freedom to experiment keeps developers happy and has yielded some innovative (not to mention profitable) new products for the company including <a title="GMail" href="http://gmail.com/" title="GMail">Gmail</a> , <a title="Google News" href="http://news.google.com/" title="Google News">Google News</a> , <a title="Orkut" href="http://orkut.com/" title="Orkut">Orkut</a> , and <a href="http://www.google.com/adsense/"  title="AdSense">AdSense</a>!</p>
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		<title>Lovely Company: Zappos</title>
		<link>http://LovelyCompanies.com/2008/05/23/zappos/</link>
		<comments>http://LovelyCompanies.com/2008/05/23/zappos/#comments</comments>
		<pubDate>Fri, 23 May 2008 21:56:28 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/?p=19</guid>
		<description><![CDATA[Tara Hunt led a great workshop on &#8216;Happiness as a Business Model &#8216; at Thinking Digital this week and mentioned the lovely folk at Zappos.com .  Here&#8217;s an interview she did for the Spread Love Project with their CEO Tony Hsieh and Training Manager Rachel Brown&#8230; Enjoy!

]]></description>
			<content:encoded><![CDATA[<p><a title="Horse Pig Cow" href="http://www.horsepigcow.com/" title="Horse Pig Cow">Tara Hunt</a> led a great workshop on &#8216;<a title="Happiness as a Business Model" href="http://www.slideshare.net/missrogue/happiness-as-your-business-model-414463" title="Happiness as a Business Model">Happiness as a Business Model</a> &#8216; at <a title="Thinking Digital" href="http://www.thinkingdigital.co.uk/home/" title="Thinking Digital">Thinking Digital</a> this week and mentioned the lovely folk at <a title="Zappos" href="http://Zappos.com" title="Zappos">Zappos.com</a> .  Here&#8217;s an interview she did for the <a href="http://spreadloveproject.com/">Spread Love Project</a> with their CEO <a title="Tony Hsieh on Twitter" href="http://twitter.com/zappos" title="Tony Hsieh on Twitter">Tony Hsieh</a> and Training Manager Rachel Brown&#8230; Enjoy!</p>
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		<title>How To Be Lovely To Your Staff</title>
		<link>http://LovelyCompanies.com/2008/03/07/how-to-be-lovely-to-your-staff/</link>
		<comments>http://LovelyCompanies.com/2008/03/07/how-to-be-lovely-to-your-staff/#comments</comments>
		<pubDate>Fri, 07 Mar 2008 17:01:55 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://LovelyCompanies.com/2008/03/07/how-to-be-lovely-to-your-staff/</guid>
		<description><![CDATA[Keep your eye on 37signals this year as they&#8217;ve decided to make 2008 a &#8216;year of workplace experiments&#8217;!
They&#8217;ve kicked off with a four day work week, a promise to fund employee&#8217;s passions and they&#8217;ve also given each employee a discretionary spending account.  Read all about it on their company blog: Signal vs. Noise.
The four [...]]]></description>
			<content:encoded><![CDATA[<p>Keep your eye on 37signals this year as they&#8217;ve decided to make 2008 a &#8216;year of workplace experiments&#8217;!</p>
<p>They&#8217;ve kicked off with a four day work week, a promise to fund employee&#8217;s passions and they&#8217;ve also given each employee a discretionary spending account.  Read all about it on their company blog: <a href="http://www.37signals.com/svn/posts/893-workplace-experiments" title="Signal vs. Noise">Signal vs. Noise</a>.</p>
<p>The four day work week has already been adopted here in the UK by the folks at <a href="http://www.carsonified.com/" title="Carsonified">Carsonified</a> (among others) where staff also get a bundle of nifty gadgets to keep them happy including an iPhone, a 23&#8243; cinema display, an Aeron chair and a MacBook Pro!</p>
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		<title>Options Millionaires at Google</title>
		<link>http://LovelyCompanies.com/2008/02/15/google-options/</link>
		<comments>http://LovelyCompanies.com/2008/02/15/google-options/#comments</comments>
		<pubDate>Fri, 15 Feb 2008 21:24:58 +0000</pubDate>
		<dc:creator>David Haywood Smith</dc:creator>
				<category><![CDATA[Big Companies]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Lovely to Staff]]></category>

		<guid isPermaLink="false">http://lovelycompanies.com/2008/02/15/google-options/</guid>
		<description><![CDATA[Issuing options to staff is a lovely thing that companies can do to build loyalty and reward hard workers.  It is reckoned that there are now over 1000 Google employees with options worth more than $5m!
One of these mutimillionaire Googlers is the company masseuse who started her job when there were just 40 employees [...]]]></description>
			<content:encoded><![CDATA[<p>Issuing options to staff is a lovely thing that companies can do to build loyalty and reward hard workers.  It is reckoned that there are now over 1000 Google employees with options worth more than $5m!</p>
<p>One of these mutimillionaire Googlers is the company masseuse who started her job when there were just 40 employees and has recently retired with a small fortune.</p>
<p><a href="http://www.nytimes.com/2007/11/12/technology/12google.html" title="Article in the NYTimes about Google">Read more</a> in the NYTimes.<br />
See also: <a href="http://lovelycompanies.com/2008/02/14/googleorg/" title="LovelyCompanies.com on Google.org">our post about Google.org</a>.</p>
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